How long is your standard warranty?
Items in our interior LED range are supplied with a 3-year warranty for all non-IP products.
Our IP65/IP67 range (splashproof/waterproof LED products) are supplied with a 2-year warranty.
For other components, our warranty periods are listed below:
- InStyle’s range of INpower LED power supplies are supplied with a 5-year warranty.
- InStyle’s range of LED receivers are supplied with a 5-year warranty.
- InStyle’s range of LED dimmers & controllers are supplied with a 5-year warranty.
- All other standard products – i.e., downlights, groundlights, etc – are supplied with a 2-year warranty.
- Any non-standard or bespoke product (e.g., non-INpower drivers ordered in as part of a bespoke order, or bespoke LED strips for a custome order) will be supplied with a 1-year warranty.
We supply only high-quality commercial-grade products, manufactured using premium components that are built to last. This includes all of our products – from our LED tape range, through our LED power supplies, to our big selection of LED controllers and dimmers. Which is why we can confidently offer an across-the-board 2-year warranty on all our standard in-house components and units.
Every one of our products is fully tested. And we’ve performed regular quality checks on each item we supply for over 10 years. So we trust you’ll never need to use our warranty.
Do you offer warranty extensions?
Yes we do. Our sales staff can advise on the terms and conditions we offer. If you would like to extend the standard warranty on your order, please discuss with them before your purchase.
What are the conditions of the warranty?
InStyle LED offer a ‘back to site’ warranty. This means you should return your items to our office address if you suspect them to be faulty. Please follow our warranty procedure at the bottom of this page.